What is stored when you use this website?
- MIDI Manager First 50 signup: email address, optional name, selected interest, optional message, consent value and signup date/time.
- Newsletter or MIDI Manager First 50 email request: email address, language, signup source, requested consent scopes, double opt-in status, consent versions and confirmation timestamps. The secret confirmation token itself is not stored; only a one-way SHA-256 hash is retained while the request is pending.
- Support and chat: name, email address, optional phone number, message content, page URL, timestamps, chat/session metadata and IP address.
- Website operation: technical logs may contain IP addresses and request information for security, abuse prevention and troubleshooting.
- Historical tester programme: confirmed participant identity, personal access-token status, test environment, workflow results, report text, review status and licence-eligibility decision. Raw IP addresses and browser fingerprints are not stored with reports.
- No MIDI, KAR or keyboard files are uploaded to this website.
- No analytics cookies are used for the public visitor counter.
- Visitor and download counters store aggregate counts, not raw IP addresses or browser user-agents.
- Support information is not sold and is used only for support, administration, security and abuse prevention.
Who is responsible for this website?
MusicNote Haven is responsible for this website and the MusicNote Haven MIDI Manager MIDI Manager First 50 workflow. For privacy questions, support requests or removal requests, contact MusicNote Haven at musicnotehaven@ethercomm.eu.
If formal company or billing details are added before paid public sales, this page and the purchase information will be updated before checkout is made available.
Your MIDI files stay local.
The website does not scan, upload, process or store your MIDI collection. MIDI Manager is desktop software. The application works with folders you choose on your own computer, NAS or storage device.
The website may host manuals, release notes, downloads, license information, MIDI Manager First 50 signup and support, but it is not a cloud storage service for your music files.
MIDI Manager First 50 signup data
When you request MIDI Manager First 50, MusicNote Haven stores the information you provide, such as your email address, optional name, selected interest and optional message. The request time, requested email categories and confirmation status are also stored.
A new public MIDI Manager First 50 request does not activate the reservation or product, release and licensing email immediately. A branded confirmation message is sent to the supplied address. Only after the address owner opens the secure review page and presses the confirmation button are the MIDI Manager First 50 reservation and requested email categories confirmed. An unconfirmed request does not count as an active campaign recipient or confirmed MIDI Manager First 50 place.
Joining MIDI Manager First 50 is not a purchase and does not create a cloud account. You can ask for your MIDI Manager First 50 record to be removed by contacting musicnotehaven@ethercomm.eu.
Newsletter subscription data
When you request MusicNote Haven email, the website stores your email address, selected language, signup source, requested scopes for the general newsletter and product/release updates, consent versions, double opt-in status and relevant timestamps.
Every new public request remains pending. The website sends a non-marketing confirmation email containing a random, expiring link. The database stores only a one-way SHA-256 hash of the random token, not the usable secret. The link first opens a review page and requires a deliberate confirmation button press so automated email link scanners cannot activate consent. Pending or expired requests are excluded from audience previews, campaign snapshots and delivery.
MIDI Manager First 50 consent includes MIDI Manager product, release and licensing updates, but not automatically broader archive tips or general newsletter content. The optional newsletter checkbox requests that broader category separately. Existing valid MIDI Manager First 50 consent from before double opt-in remains limited to its original product/release scope and existing unsubscribe choices remain respected.
No raw IP address or browser user-agent is stored with the email preference record. Every real campaign message contains a personal signed preferences link so you can stop the general newsletter, product/MIDI Manager First 50 updates or all email without creating an account.
Controlled tester programme data
The tester form is not publicly open. Access requires a confirmed MIDI Manager First 50 address and a personal expiring link. The database stores only a one-way hash of the random access secret while it is valid; opening the link alone does not activate the protected form.
A submitted report can contain the app version, operating system, installer type, installation context, app language and theme, approximate library size, workflow results, problem descriptions, suggestions, consent confirmations and review status. No raw IP address or browser fingerprint is stored with the report.
For campaign measurement, the site stores daily aggregate tester-page view counts by a controlled source label and records that source with later tester-funnel stages. It does not add a raw IP address, user-agent, session identifier or browser fingerprint for this attribution.
Essential tester-programme messages include the access link, report receipt, clarification and retest requests. They are separate from the optional general newsletter. At most 10 manually accepted independent testers can be marked eligible for the stated Personal-licence opportunity; no licence is issued automatically.
Chat and offline support messages
The public website can show a support chat widget hosted under the EtherComm chat installation. When you use live chat or the offline support form, the system can process the information you provide, such as your name, email address, optional phone number and message.
The chat and support system can also process technical information such as your IP address, the page URL, timestamps, chat/session metadata and operator status. Offline support messages may be sent by email from musicnotehaven@ethercomm.eu to the support mailbox.
This information is used to answer support questions, follow up on issues, prevent abuse, investigate security incidents and protect the website and service.
Visitor statistics, downloads and security logs
The public visitor counter uses aggregate counting by date, hour and country. It does not use analytics cookies and does not store raw IP addresses or browser user-agents in the public analytics totals.
The download counter stores aggregate installer download counts by date, hour, file and country summary. It does not store raw IP addresses or browser user-agents in the download statistics.
Separate technical server, mail, security or application logs may process IP addresses and request information when needed to keep the website running, troubleshoot problems, detect abuse, block attacks or investigate security incidents.
Cookies and functional storage
MusicNote Haven does not use analytics cookies for the public visitor counter. The website may use strictly necessary or functional cookies/session storage when a feature needs it, such as maintaining a live chat session, remembering chat state, protecting forms or operating the site securely.
If advertising, tracking analytics or non-essential cookies are added later, this privacy information will be updated before those features are enabled.
Why this processing is allowed
Support and MIDI Manager First 50 communication are processed to handle your request, answer questions and provide information you asked for. Security, abuse prevention, troubleshooting and attack investigation are processed based on MusicNote Haven’s legitimate interest in protecting the website, support channels and service.
Where consent is requested, such as an MIDI Manager First 50 consent checkbox, the recorded consent value is stored to document the signup context.
For new public newsletter and MIDI Manager First 50 email requests, consent becomes active only after double opt-in confirmation by the owner of the email address. The confirmation status, consent version and timestamps are stored to document that process.
How long information is kept and what you can ask
Personal data is kept only as long as needed for support, administration, security, abuse prevention, legal obligations and project operation. Aggregate visitor and download statistics may be kept longer because they do not contain raw IP addresses or browser user-agents.
You can ask to access, correct or delete your personal data, or object to certain processing where applicable. Contact musicnotehaven@ethercomm.eu. You may also lodge a complaint with your local data protection authority.
Unconfirmed confirmation tokens expire after 48 hours by default. Expired pending records may be retained for a limited period to prevent accidental activation, support safe resending and preserve prior stop choices, but they are never treated as active campaign recipients.
Practical examples
- MIDI Manager First 50 records are kept while the MIDI Manager First 50 and licensing workflow is active, unless you ask for removal earlier and there is no overriding reason to keep them.
- Support/chat records are kept as long as needed to answer and document support, investigate abuse or maintain service quality.
- Security-related logs may be kept as long as needed to detect patterns, investigate incidents and protect the service.